Privacy Policy

Effective Date: May 19, 2026

Orrvion (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and disclosed when you visit or make a purchase from orrvion.com.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Business type / industry (collected at registration)
• Payment information (processed securely through third-party payment processors)

Order Information

• Products purchased
• Order history
• Transaction details

Technical and Usage Data

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring websites

How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Communicate with you regarding your order
• Send transactional messages such as verification codes and account notifications
• Send marketing communications including product announcements, research updates, and promotional offers (see Email Communications section below)
• Provide customer support
• Detect and prevent fraud or unauthorized activity
• Improve website performance and user experience
• Comply with legal and regulatory obligations

We do not use your information to provide medical advice or personalized health recommendations.

Email Communications

When you register for access to Orrvion, we collect your email address and may use it to send you:

• Transactional emails — verification codes, order confirmations, and account security notices. These are necessary to provide the service and cannot be opted out of.
• Marketing emails — product announcements, research updates, and promotional offers.

You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in any marketing email we send, or by contacting us at info@orrvion.com. Opting out of marketing emails will not affect transactional communications.

We do not sell or share your email address with third parties for their own marketing purposes.

Payment Processing

All payment transactions are handled by third-party payment processors (such as Stripe or similar providers). We do not store full payment card details on our servers.

Payment processors handle your information in accordance with their own privacy policies and security standards.

Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors (to complete transactions)
• Shipping carriers (to deliver orders)
• Service providers (hosting, analytics, email communication)
• Law enforcement or regulatory authorities when required by law

All third parties are expected to handle your data in accordance with applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain site functionality and keep you logged in
• Remember user preferences
• Analyze site traffic and usage

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality including the ability to remain logged in.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Maintain business and financial records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, contact us using the information below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information is collected and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal data)

Requests can be submitted via email.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Policy Consistency

This Privacy Policy operates in conjunction with our Terms of Service, Refund & Replacement Policy, and Disclaimer. Use of this site and any transactions are subject to those policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

For questions or requests related to this Privacy Policy:

Email: info@orrvion.com